Deliver Exceptional Consumer Experiences with Personalized Engagement
Elevate customer satisfaction, brand loyalty, and drive advocacy with a vibrant community experience fueled by personalized engagement.
The trusted enterprise solution for 5,000+ of the world’s leading brands
– Rachel Moore, Chief Marketing Officer, Clio Snacks
+23%
Increase in Household Penetration in the first 100 Days of Launching a Community
Clio Snacks
Create True Brand Connections
Establish a welcoming and owned brand destination that consumers want to actively revisit and take part in. Our brand partners have found 78% of community members are more satisfied with a brand after joining their community.
Simplify Engagement & Zero-Party Data Collection
Today’s consumers demand a high value exchange if you want access to their data. A community empowers you to create a strong positive feedback loop with your consumers for the data they share and deliver a personalized experience in return.
Experience Builder That Drives Action
Praised as the ‘Swiss Army knife’ of engagement tools, access 20+ tailored experiences to drive connection including social sampling, UGC campaigns, sweepstakes & contests, ratings & reviews, surveys, polls, discussion boards, points & badges, and much more.
Foster Two-Way Dialogue with Consumers
Stop sending one-way, transactional communications and build meaningful and personalized relationships that strengthen emotional loyalty and brand trust.
Fast & Easy to Launch
Launch a fully customizable owned community in 4 weeks, no coding required.
20+ Engagement Activities
Access our Experience Builder to launch dozens of brand activities, all available to consumers through a personalized dashboard.
Actionable Zero-Party Data
Don’t just collect data for data’s sake. Activate consumers immediately with tailored experiences..
Audience Grouping
All data collected is appended to each consumer’s profile, empowering you to segment and group audiences based on shared characteristics.
Dynamic Consumer Profiles With Automated Engagement
TINT’s dynamic profiles learn and grow as consumers share more and engage with your brand.
Why leading brands choose TINT
Stripes by Naomi Watts Launches the Hot Spot Community to Fuel Connection & Engagement
To fuel awareness, trial, and advocacy for the brand’s launch and beyond, Stripes created the Hot Spot community as a dedicated space for consumers to connect with the brand and receive personalized offers and experiences.
Learn more about Brand Communities
How to Use Zero Party Data
We explore what zero party data is, how you collect it, and how it can be used to deliver on key business objectives.
14 Community Marketing Ideas You Need to Put Into Action Today
This guide to 14 top community marketing ideas will help you drive big business impact with your community of consumers.
Why is Community Engagement Important?
Engaging a community in a way that's valuable to both the consumer and your brand is critical. Here are the steps to take.
FAQs
How does an owned community deliver personalized engagement?
TINT helps you create a fully customizable online community destination seamlessly integrated with your brand website. When consumers join, they gain access to a personalized dashboard featuring customized brand activities, fueled by collected profile data and zero-party data. Community members can engage in compelling brand experiences such as user-generated content and review campaigns, sampling, discussion boards, surveys, polls, and more. Each community incorporates gamification with fun badges and points to foster participation and enhance emotional loyalty. Your community engagement can blend ongoing activities with hyper-personalized campaigns to amplify specific brand initiatives and campaigns.
An owned community powered by TINT has proven to enhance customer retention, drive new customer acquisitions, and provide significant insights to propel your brand forward.
How does an owned brand community help me collect Zero Party Data for personalized engagement?
Despite the increase in concerns about privacy and transparency, consumers continue to be willing to give information to a company if they feel it’s going to add value to their experience. TINT enables you to create a fully customizable online community to collect data in exchange for meaningful interactions with your brand.
And because communities are about connection and conversation, consumers are more willing to share broader, value-based information like personal interests, hobbies, and lifestyle behaviors. The trust that is built through the direct relationships with your consumers makes an owned brand community a zero party data collection engine.
Is a community a lot of work? Who manages the community?
We recognize that each team possesses distinct resources, and our platform is designed to be flexible to accommodate your needs. Whether you have an existing insights team seeking a platform for a consumer panel or you need a partner to manage data and audience insights, TINT’s platform is engineered to enhance efficiency in your marketing stack. In some instances, we’ve assisted clients in streamlining and eliminating more than four marketing tools. Additionally, 90% of our clients confirm that a minimum of three business functions engage with an owned community.
How do I build a brand-owned community?
We believe every brand already possesses a community of consumers. Many of the brands we collaborate with initiate their owned communities from existing one-way channels with limited engagement, such as an email database, a social media following, or a loyalty and rewards program. Your community itself will also evolve into a potent source of growth through referrals and social advocacy. We emphasize that community-building resembles gardening more than carpentry, and our team equips you with all the necessary “gardening tools” to create a flourishing owned community.