Ratings and Reviews Management Platform
Transform Ecommerce Success With Community-Powered Product Reviews
Revolutionize your review management strategy with our end-to-end Ratings & Reviews solution. Drive ecommerce sales with always-on, always-fresh, and always-authentic customer reviews. Foster engagement with your best reviewers and forge lasting advocate relationships.
The trusted ratings & reviews solution for 5,000+ of the world’s leading brands
5,300+
Reviews Created
Traditional review management platforms leave brands filling a “leaky bucket.” 63% of marketers struggle with maintaining a continuous flow of fresh reviews, and fresh reviews are required to stay competitive and relevant in today’s market.
Comprehensive Review Management Software
Harness TINT’s plug-and-play module for authentic product reviews that drive purchase decisions at the moment of truth.
Elevate product description pages (PDPs) with:
- Customizable look and feel
- Shoppable user-generated content galleries
- Advanced moderation and filtering tools for higher conversions
- Sentiment analysis for actionable insights
Beyond-the-Review Engagement to Build Advocate Relationships
Forge direct, emotional bonds with reviewers through a branded community hub of advocates from your customer base that acts as a review seeding program.
Offer personalized engagements including Surveys, Co-creation opportunities, Discussions, and Contests and Campaigns to enhance customer retention and emotional loyalty while improving customer experience.
Generate even more ratings and reviews by launching post-purchase experiences, like contests and giveaways, that encourage customers to leave feedback.
Activate Targeted Voices to Launch Products & Boost Review Volume
Quickly mobilize hyper-targeted brand advocates for an endless supply of recent reviews.
Never worry about meeting review volume minimums with:
- Tailored post-purchase review invitations
- Personalized sample & review programs
- More reviews for eCommerce
- Incentivized reviews (fully compliant with platform policies)
Effective Review Management Starts Here
Leverage the Power of Social Proof
- Consumers trust others more than brands
- Showcase star ratings to build credibility
- Respond to both positive and negative reviews to demonstrate excellent customer service
- Use customer feedback to inform product improvements and marketing strategies
Seamless Integration and Support
- Easy migration services from your current platform
- Robust reputation management
- Local business support for managing Google reviews
- Ongoing customer support to maximize your online review management success
See How TINT Ratings & Reviews Work
Why leading brands choose TINT Ratings & Reviews
“We are incredibly excited to see the immediate impact our community is having on our brand. The Hero Skin Squad is actively sharing their positive experiences with our products, participating in product development, and helping us spread the word about our new launches. The activities and insights coming out of our community are creating great value for Hero.”
Amy Calhoun Robb, VP of Marketing, Hero Cosmetics
Learn more about Ratings and Reviews
7 Things You’re Doing Wrong with Your Product Review Strategy
Most marketers understand the importance of product reviews, but many struggle with creating effective review generation strategies.
How to Get More Out of Your Ratings & Reviews Investment
Squeezing the most out of your ratings & reviews investment will allow you to work smarter, not harder. Here's what your brand can do today to see more value.
Tips For Building an Effective Review Generation Strategy
As a marketer, it’s critical to build a review generation strategy that makes it easy for your fans and advocates to share their love and leave reviews.
FAQs
Why are ratings and reviews important?
Why TINT Ratings & Reviews? How does it work?
TINT Ratings & Reviews makes it easy for you to collect, monitor, respond, repurpose, and display authentic customer feedback at critical conversion points across your website, in emails, and more. It’s simple to get started with a new Ratings & Reviews campaign and begin collecting feedback from your customers.
You can then display these reviews on your website, product pages, email campaigns, syndicate to retailers and other marketing channels to showcase real-life experiences and create confidence and trust for potential customers to buy.
I want product reviews and five-star ratings on my ecommerce product pages, will this help?
Absolutely! A product sampling community is an always-on fuel source for authentic and high-quality reviews.
With our robust integrations including the Bazaarvoice API, consumers can seamlessly share their experience across key retail and online channels, all with the proper disclosures and monitoring. On the back end, we’ll handle and track all the activity ensuring the highest conversion rates.
How quickly can I start generating new ratings & reviews?
What if I'm not getting enough product reviews, will this help?
Can I Customize Ratings & Reviews ?
Of course! Every brand has unique needs and preferences when it comes to displaying Ratings & Reviews. That’s why we offer a range of customization options to help you make the most of this content
Visual customization – With TINT, you can change the background colors and fonts to match your brand’s look and feel, making sure that your UGC blends seamlessly with your website or social media channels.
CSS customization – If you have more specific design requirements, TINT also offers custom CSS options, allowing you to create bespoke styles and designs that match your brand identity.
Reviews customization – TINT also allows you to add titles, descriptions, star ratings, and other content such as images or videos to your reviews, so you can make sure that your UGC is as informative and engaging as possible.
Filter options – TINT’s filter options allow you to sort through your UGC by star rating or other criteria, making it easy to find the most relevant content for your audience.
Sort options – With TINT’s sort options, you can sort your ratings and reviews by top-rated, newest, oldest, or photo-only, giving you more control over how your UGC is displayed to your audience.
By providing a range of customization options, TINT helps brands showcase Ratings & Reviews in a way that’s tailored to specific needs and preferences.
What if I already have ratings & reviews through another provider?
Many customers looking for an alternative have made the switch and we make it easy to move all your content, page mappings, and settings to get you up and running quickly. Your content is important. A lot of time and effort goes into finding the right ratings & reviews. Take advantage of our migration service and we’ll help handle the move of all your content and settings to get you up and running quickly. Our dedicated customer success team ensures that you have everything that you need to scale and be successful.
Do you integrate with other platforms?
Yes! Integrate TINT with your marketing stack to fit perfectly into your existing systems and workflow. Pre-built integrations with best-in-class solutions allow you to share data across platforms to increase marketing effectiveness and ROI. Your ecommerce investment is at risk of failure without ongoing and authentic ratings, reviews, and UGC. TINT handles everything from mobilizing your community to activating high-quality reviews and syndicating to other networks like Bazaarvoice and PowerReviews. TINT helps you turn reviews and UGC into social commerce to drive more sales and reduce acquisition costs.