User-generated content, or UGC for short, is any content that has been created, published, and/or submitted by users of a brand. In many cases, it’s the most effective content for brands. Often, contributors are unpaid fans who promote a brand instead of the brand promoting itself. What Does User-Generated Content (UGC) Mean? What does UGC stand for? User-generated content can be content of any type and usually comes in the form of images, videos, social…
Welcome to the world of the Influencer 2022. Things have changed, and there are new types of influencers on the horizon. Celebrity endorsement was once the “it” thing. Brands like Coca-Cola thrived off these partnerships, and they worked. Actors, musicians, athletes, and celebrities of all stripes fought to get those…
Lately, more and more marketers are seeing how user-generated content impacts their business. In 2021, user-generated content (UGC) emerged as the solution to their most pressing problems. It stands out from the content people are used to seeing, which creates more engagement and conversions than brand-created content. Meanwhile,…
Marketers are struggling—and this isn’t breaking news. In 2020, the biggest challenges for marketers were time and team size, likely due to COVID-related layoffs. Now that companies have recovered and marketing teams have grown, here are the biggest challenges faced by marketers today in 2022, according to the State of User-Generated Content report: Lack of an ideal budget Publishing high-quality content consistently Getting engagement from their audience A never-ending time crunch. Every year, as more…
How did an exclusively online store sell $100M in mattresses through DTC marketing when people couldn’t even test out if they liked the product before buying? Direct-to-consumer marketing initially seemed to go against the laws of buying decisions. People would always want to lay on a mattress before…
The user-generated content customer journey is built on excitement. First, the excitement of discovering a product. Then, the excitement of ordering and anticipation of that product’s arrival. Finally, the excitement of experiencing and engaging with the product. Smartphones and social media have further accelerated this journey, placing purchasing…
Social commerce is more than another marketing buzzword. It has the ability to connect with people at every stage of the customer lifecycle. Beyond the checkout page, brands are using Social Commerce to boost customer loyalty, turning customers into lifelong fans and advocates. Strategically using social commerce is critical to ensuring that your brand can attract and retain customers. More and more people are shopping online and nearly every social media platform has made online…
Marketing has always been visual. It started with master marketers like Joe Ades in the street using storytelling and visuals to paint the picture of what life would be like if you owned his potato peeler. Now, it’s a bit more sophisticated—but it is built on the same…
Employee-powered marketing democratizes the content creation process and turns every member of staff into an internal influencer. There are a variety of names: employee advocacy social program, employee-powered marketing, employee-driven communications, but all of them fall under the umbrella of Employee-Generated Content (EGC) EGC and employee-powered marketing are…
Social meets eCommerce in 2021. Rather than being an awareness and conversion tool, social has become a tandem requirement, with brands activating social tactics along every funnel phase. Social is no longer separate from eCommerce, social is eCommerce. The social platforms consumers have used to keep themselves entertained during months spent on lockdown at home are more than an entertainment tool. eCommerce retailers have emerged as the victors of 2020. People are more comfortable shopping…
Omnichannel marketing takes a lot of work. Posting, engaging, and responding consistently to one social platform requires at least one dedicated member of your team—add in 5 other platforms (on top of your campaigns!) and overwhelmed becomes an understatement. 42% of users expect inquiries on social media to…