The hashtag is now a vital part of social media marketing, but where did it come from? What fueled its rise to power? Understanding their rise will help you
Community Management is a critical role. This hire is the bridge between your customers and your team, and their feedback is critical for every department.
Talking to your former customers is one of the best things you can do for your business. Invite your “exes.” Reduce churn. Here’s how.
Forget what you’ve heard — ad blockers are good for marketers. Here’s how the new iOS update will lead to better marketing.
Community building has become a central piece of the marketing mix. From Morocco to San Francisco, these are the steps I use, without fail, to launch a relevant and engaged community.
Your community can and should become the pulse of your content marketing strategy, but the first step is deciding if…